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What to put on a handyman invoice (and when to send it)

By PlainJob · Updated · 5 min read

Short answer: send the invoice the day the work is done. Include your details, the customer's, an invoice number and date, the line items from the quote, tax, any deposit already paid, the balance due, a due date and exactly how to pay. Then follow up on a fixed schedule if it's late.

The checklist

  1. The word "Invoice" and an invoice number. Numbers that go up in order make bookkeeping easy.
  2. Your business name, phone and email.
  3. The customer's name and the job address.
  4. The invoice date and the due date.
  5. Line items, matching the approved quote plus any changes the customer agreed to.
  6. Subtotal, sales tax if it applies, and total.
  7. Deposit or payments already received, and the balance due.
  8. How to pay: cash, check made out to whom, bank transfer, card link, or whichever you take.
  9. A thank-you line. It costs nothing and people remember it.

Pick payment terms that fit homeowners

Homeowners aren't businesses with an accounts-payable department. Short terms work better:

Whatever you choose, put it on the quote too, so the invoice isn't the first time the customer sees it. If you want to charge late fees, check your state's rules first and state the fee on the quote.

Show the deposit clearly

If the customer paid a deposit, list it as a payment under the total and show the balance due below that. A customer who has to work out what they still owe will often put it off.

Total$604.80
Deposit paid Oct 2−$200.00
Balance due$404.80

Send it the same day

The longer you wait, the less urgent the bill feels. Send it from the driveway when the job's done, or hand it over in person. Turning the approved quote straight into the invoice saves retyping and keeps the numbers matching.

A follow-up schedule for unpaid invoices

  1. Due date: a friendly reminder with the amount and how to pay.
  2. One week late: a second message, still friendly, with the invoice attached again.
  3. Two to three weeks late: a phone call. Most late payers just forgot or lost the message.
  4. After that: a firm written notice. Small-claims court is a last resort; rules and limits vary by state.

Keeping a list of what's overdue in one place is most of the battle. When it's on your home screen, you chase it; when it's in a pile of paper, you don't.

Keep copies

Your invoices are part of your income records. The IRS's general guidance is to keep records that support your tax return for at least three years, and longer in some cases. See How long should I keep records? on irs.gov, and ask your accountant what applies to you.

Questions

What should be on a handyman invoice?

An invoice number and date, your business details, the customer and job address, line items, subtotal, sales tax if any, total, any deposit paid, the balance due, the due date and how to pay.

When should a handyman send an invoice?

The day the job is finished. Many handymen hand it over or send it before leaving the job.

What payment terms should a handyman use?

Due on receipt for small jobs, and 7 or 14 days for larger ones, with a deposit up front when materials are expensive. Put the terms on the quote too.

What do I do if a customer doesn't pay?

Send a reminder on the due date, another a week later, call after two to three weeks, then send a firm written notice. Small-claims court is the last step and rules vary by state.

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